Town Web offers two phenomenal functions: municipal communications with residents via text or email and all-inclusive white-glove-service technical support for clerks and municipal staff.
Town Web has been around the block, as a well-established government website design agency we offer just what you need!
Town Web, offers two phenomenal functions: a municipal communication platform with residents that is easy and instant via text or email and posts to Facebook – all of which encourage transparency towards citizens. Transparency on the ground level, especially today, is sought after and hard to find. The respect that comes with building a relationship with your local government administration, takes years and the investment is seen in how well the city or town is run. Town Web creates a platform for this interaction; to facilitate inclusivity and community through their government website design.
The other function is the term the Town Web team borrowed from the transportation industry: white-glove service. It refers to a service, beyond expectation. With free technical support (can you believe it?) 24/7 availability and the promise to solve an issue within an 8-hour shift – we understand why over 600 municipalities; nationwide, have chosen Town Web as their trusted municipal website provider. This ‘all-you-can-eat-buffet’ of resources and virtual assistance serves to guide administrators and clerks through questions, queries, and the ability to make important website updates themselves or utilize the Town Web support team. Ultimately, Town Web’s designs are mobile-friendly, hacker-safe, and exhibit ease-of-use functionality for municipal staff and residents.
To enhance inclusivity, Town Web’s websites are ADA 508 compliant and have emergency alert functions to notify the entire community on urgent matters. Town Web, having refined its model and scope, specializes in government website design, hosting, and email services for cities, towns, and villages. Small local governments require stability, access, and security: 24/7. Life doesn’t stop and the team behind Town Web runs like a well-oiled machine to keep municipal communications flowing. In addition, Town Web offers secure secondary location backup of servers, 99.9% uptime, and a free website re-design after three years with the popular SelectPlus plan.
Town Web is ever-expanding its services and outreach and is proud to have recently joined TikTok, the video-based social media network to creatively showcase their municipal website designs - “before and afters.” Just another way to communicate and include residents and their communities.
The competitive pricing of Town Web’s municipal website packages ensures it stays within reach of all communities: big and small. Covid-19 has caused a shift in how municipalities need to interact with residents and conduct daily business. Because of this, assistance from the federal government in the form of ARPA funds has been made available to serve as a torch for towns: ARPA funds can offer municipalities opportunities, progress, deliver quality services and keep communities safe and informed. Learn more about how ARPA funds can be used for Town Web services.