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Initially, it was a bit easier as the only requirement for registering such domains and emails was a government organization's letterhead. However, times have changed, and it has become tricky to register a .gov domain or get an email.
Read MoreTown Web offers a referral program that means some very attractive incentives for those who refer their colleagues and neighboring Clerks to Town Web. Let's learn more about this program.
Read MoreCan't quite remember all the shortcuts and the links you use everyday? Town Web compiled this list that you can bookmark, print or stick on the wall - to help make "Clerk-work" easier!
Read MoreAre all stories to be believed? Myths about local municipalities float around a lot: let's unpack the myths to understand the truth behind it.
Read MoreUnpacking the steps taken when a municipal website is transferred from one supplier to the next; the steps it entails and how to go about securing a smooth process.
Read MoreWhat to expect from a Town Web live webinar and demo and how to register.
Read MoreThis blog makes updating your municipal website easy! A checklist of five items you can run through, print out or stick on the wall to double check that the municipal website is in tip-top shape!
Read MoreA municipal website is no longer just a nice to have, it's vital for municipalities to claim a space digitally in which they showcase the community, resources and amenities that's available as well as share information with residents. But, should a municipal website be boring? We beg to differ!
Read MoreThe City of Glen Close, New York is the biggest municipality in the Town Web community. While looking into the wide variety of municipalities that Town Web has, its interesting to unpack some details around the smallest and the biggest municipalities in our community.
Read MoreThe Town of Gilbert, Arkansas is quite a quint little town. It's steeped in a rich history of over a century, but more importantly The Town of Gilbert is the smallest town in the Town Web community. In this two part series we discover the smallest but also the biggest municipalities, in the Town Web community.
Read MoreWebsites are ones first impression, we share five ways that local municipalities can market their municipal website to residents to further community engagement.
Read MoreMany citizens use the local authority’s website as their first port of call when it comes to accessing services. This means that all local bodies must have an easy-to-use web offering if residents are going to make the most of their local service provision.
Read MoreAt Town Web, we know a thing or two about running municipalities (with a municipal clerk playing a key role in this). After all, we offer a dedicated service for building user-friendly, accessible, and up-to-date municipal websites. Here, we will explain the common municipal clerk duties.
Read MoreWhile making the transition from traditional to digital government solutions might seem daunting, technology can do wonders for improving the efficiency of your operations. Services like Town Web can help local governments create user-friendly websites for residents, streamlining administration.
Read MoreLocal governments need to make sure all of their operations run smoothly. That includes everything from public safety to financial management. To help make everything run smoothly, local governments are looking at ways to use technology to get the job done. Here, we will take a look at various technology solutions that local governments are using today.
Read MoreAs City of Miami Beach marketing manager Jenn Seoanes has said, “Municipal communications and marketing is critical to keeping the dialogue flowing between cities and their customers” (Smart Cities Dive, 2018).
Read MoreAttracting new tourists to your town really doesn’t need to break the bank. Identify exactly what makes your municipality attractive to others and focus on promoting the best features of your town with the resources you have available.
Read MoreRecords management systems are crucial to ensuring an effective, agile local government in the digital age. This process of replacing physical records with electronic data is an important aspect of a local or national government’s digital transformation strategy.
Read MoreSmall towns across the country are working hard to brand themselves in order to make themselves more attractive places to visit, work, and live.
Read MoreA website governance structure or framework defines the rules and procedures that help guide the operation of a website. How is your website looking?
Read MoreAs the dust settles from the pandemic, it seems likely that different types of chatbots will remain part of many municipalities’ digital infrastructure. Keep reading to learn more about chatbots, how they work, and how they can benefit your administration.
Read MoreInitially, it was a bit easier as the only requirement for registering such domains and emails was a government organization's letterhead. However, times have changed, and it has become tricky to register a .gov domain or get an email.
Read MoreCommunication is the key to a vibrant community. That principle governs how we build websites at Town Web – they are communication platforms. But the lines must be two-way. As public life returns to normal after two difficult years, it's time to reinvigorate the traditional relationship between communities and their local governments.
Read MoreThe best government websites are like the best governments; they serve the people, don't frustrate them, and reflect the identity of who they represent. The worst websites… you get the picture. Joking aside, government websites are slightly different from others. They are essential for specific reasons and have their own best practices.
Read MoreBased on the many aspects of life that a local government website is a part of, a municipal website can no longer be seen as a nice-to-have, but rather a necessity.
Read MoreThe current legal environment requires expert web design to maintain compliance. To protect your organization and residents from costly lawsuits and fines, enlist Town Web to build an ADA/508 compliant website.
Read MoreThere are over 90,000 small government entities in the U.S., and most of them have few cybersecurity measures in place. Thankfully Town Web has the tools to help your government safety online.
Read MoreAt Town Web, we're well known for our trusted municipal website design, our use of best practices and insight into local government and what is needed, and our (famous) white-glove service.
Read MoreARPA funding is available to all local governments, and making use of this initiative will have a long-lasting impact on the way your community connects.
Read MoreThe HeyReserve platform is a simple solution for municipalities to manage their facilities. It puts the power in the hands of the people, who can reserve a facility themselves, pay the deposit online, and have all the check-in and out info.
Read MoreThe debate around spending taxpayer money on branding is ongoing, but in a life where we all associate brands with trust, fun, and loyalty - would you want your level of local government to fall behind?
Read MoreHeyGov's Boat Launch Software is the solution municipalities have been waiting for. It's digital software that allows boaters to use their phone to register to use the boat launch and pay for it. It’s as easy as scanning a QR code!
Read MoreWith over 600 municipalities and 14 years of designing local government websites, we take a brief look into the past and what it brought us.
Read MoreTown Web offers two phenomenal functions: municipal communications with residents via text or email and all-inclusive white-glove-service technical support for clerks and municipal staff.
Read MoreSwitching to a branded email address is something we can help you do! We offer enterprise or business-level email hosting services through Rackspace, so we can host and archive your government email for a reasonable monthly fee. Get in touch to secure a .gov email.
Read MoreWe've always wanted to be the company that goes that extra step to make people happy. That's something we got from Dustin. And true to his ways he's taken that one extra step yet again. He's been working on something new and exciting. These days he's uncovering what that is by mailing our customers the Founding Member opportunity.
Read MoreWebsite domain scam: Most of our municipal clients don’t ever need to worry about their domain. We manage their domains for them and renew them annually. If you’re not sure, please ask us. Copyright image scam: Again, this is a scam. If Town Web helps find images for your website, we always make sure they are available for use and are not copyrighted.
Read MoreThe November general election is fast approaching, and the security of municipal websites is of growing concern. The team at Town Web received communication from the Wisconsin Elections Commission (WEC) recently alerting our Wisconsin municipal clerks about potential cyberattacks. Town Web is taking this threat very seriously for our hundreds of municipal clients across the United States.
Read MoreI’ve got some great news to share with all towns, village and cities. Our team is building a new GovTech software that will be interesting for you. It’s called HeyGov! This is a new project that complements your municipal website.
Read MoreSome municipalities use CARES Act funds for websites If your municipality received funds from the CARES Act relief fund for local governments, have you considered using it for a new or updated website to better communicate with your residents during the global pandemic? Town Web Designs LLC offers a solution for you.
Read MoreWhat happens when you have an emergency in your community? How do you reach out to your residents? How do you let them know what’s happening, what they should do or what you are doing? A Town Web municipal website is a great way to connect with your residents.
Read MoreCyberattacks against municipalities are in the news, so much so lately, that they are becoming commonplace. That’s unfortunate for the affected communities and their citizens, as they experience lost time, resources, data and even money.
Read MoreIn 2019, Town Web Design LLC acquired Tweak Social Media & Marketing, a Door County, Wisconsin, agency. This acquisition added more full-time staff to improve customer service for all of our clients. Additionally, Tweak team members are experts in tourism marketing, a bonus if your community relies on tourists and visitors.
Read MoreTown Web Design made it easy for the city of Bowling Green, Missouri, to switch from CivicPlus and launch a great looking website for a lower price.
Read MoreWhen you choose Town Web's SelectPlus plan to design, host and maintain your municipal website, you’ll get a no-cost website redesign every three years! What does that mean? Why is it important? Let us explain all the details!
Read MoreFrom small towns to big cities, municipalities of all sizes have forms. Wouldn’t it be nice to make those documents available to your residents as online forms? That’s one of the benefits of a Town Web website. Your forms – applications, permits, licenses and more – can be included on your website for residents and visitors to access easily.
Read MoreSubscribing to News and Notices made easy! When you choose a Town Web municipal website, you get an easy way to communicate with your residents. All of our websites offer a Communication Platform. It allows you to post information in one place and your residents to be informed in many ways!
Read MoreOn Tuesday, November 6, 2018, Wisconsin’s largest municipal web design agency wanted to give back to the the municipal clerk and election workers at the towns, village and cities where midterm elections are held. It’s a hectic day for municipal clerks all across Wisconsin and other states in America, as most municipalities expect record turn out of voters in this November’s elections. Without a doubt, it’s probably the busiest day in the entire year for them.
Read MoreOne thing we provide to all customers on the latest version of our Municipal Web Design Platform (TownCMS v5) is free updates and feature enhancements. Everybody gets this, automatically…but only if you’re on TownCMS v5.
Read MoreWe need to make websites and their content and information be Accessible to everybody, no matter the nature of anybody’s ability or disability.
Read MoreI thought I’d tell a quick and interesting story about Facebook, the Primary Elections that happened in Vermont and Wisconsin (where we have municipal customers who were having primary election) and Donuts 🍩 — and how it’s all related.
Read MoreA little while back we got several different town clerks who gave us similar feature requests. It was coincidental that three different town clerks asked for something so similar. I hopped on screen sharing session with Karla Hill, Clerk from Town of Lyons to really understand her needs.
Read MoreI am happy to announce that SSL (Secure Socket Layer) is now enabled on sites which are running the TownCMS v5 platform. This means your site is more secure. You also get a preferred ranking on Google for SEO (Search Engine Optimization) versus sites that do not have SSL enabled.
Read MoreIn the last several weeks we have had many people call up or send in support requests saying they were locked out of their website. I wanted to address this issue and give you ways in which we’ve improved it. We want to make it a easy for you to login while still preventing hackers and other unauthorized individuals from logging into your website.
Read MoreAre you on the latest version of TownCMS v5? If so, are you using the new Dashboard at http://dashboard.townweb.com If not, I really suggest checking out the new Dashboard because it was built to “Make the Clerk’s Life Easier”, which is our motto.
Read MoreLast week I asked our Municipal Customers to give us a rating on how we were doing. The results were quite interesting and I am glad that we had several dozen people giving us great and constructive feedback.
Read MoreI’m getting ready to plan out new big things to develop for our Municipal Web Customers for 2018 but wanted to get a measure for what our customers like or don’t like about what we’re currently doing for you.
Read MoreOur all new dashboard is a major improvement over the original, and municipal web administrators in hundreds of municipalities across the country are enjoying how it has simplified the job of maintaining their municipal government websites.
Read MoreHaving worked with over 400 municipalities, we have noticed that more often than not, clerks did not see the need to change their local government website design, even if it was severely outdated. They simply got used to it and were anxious about potential change.
Read MoreTownWeb has introduced a new Facebook Integration functionality. Every update published on municipality’s website can automatically be posted on Facebook as well. Our client, Village of Reedsville has seen a 1000% increase in their website visits since they started using this option.
Read MoreYou are probably aware of the importance of having a website for your municipality. Sure, that is a great start. But it is only a start. There is a lot of work that goes into the RFP creation process and defining the focus can prove to be difficult.
Read MoreIn representing your municipality online, every detail counts and each choice affects how people will perceive it. Having a branded email address is a choice that should go without saying if you want your organization to look professional.
Read MoreLocal government works at its best when residents are well-informed and actively engaged with municipalities. Social media is helping transform the relationship between government entities and citizens by making processes more transparent and accessible.
Read MoreWhen a visitor comes to your municipal website using a smartphone or tablet, how does it look? Is it easy to navigate and find essential information like meeting minutes and election forms? Unfortunately, some websites look good on a big PC screen but look like an incoherent jumble on small devices.
Read MoreTownWeb is always interested in learning how municipal websites can improve and become more valuable for residents. We like to know how municipal clerks feel about their websites; for example, do they find updating and managing the website easy?
Read MoreWhen you’re in the market for a website, there are a number of things that you should look for to ensure that you find a website design company that’s best for your municipality.
Read MoreToday, more than ever –having a website that looks –and works great on screens both big and small is important. Currently, more than a billion people access the internet primarily from their mobile devices, a number that’s continuing to grow.
Read MoreFor most municipalities, Requests for Proposals (RFPs) are a common method for finding the best value for services and products. But in some cases, an RFP can be a costly and time-consuming process.
Read MoreJust because you have a website –doesn’t mean you have to fly solo. Eventually there will be questions and concerns that arise –simply from having a website. This is why we believe in making customer service a central part of what we offer.
Read MoreIf you’re in the market for a website, choosing a solid and reputable web design company is one of the most important steps that you can take towards ensuring that you end up with a high-quality website.
Read MoreIntegrating your website and Facebook page is a great idea! Adding a Facebook widget or badge to your website is the best way to sync up your Facebook page and website, or your Facebook and WordPress account.
Read MorePosting on Facebook is a great way to increase traffic to your page –as well as your website. But what things should you be posting? And which things should you stay away from posting? The purpose of your municipal’s page is different from most Facebook business pages.
Read MoreAt TownWeb, we buy and manage most of the domain names for our municipal customers.
Read MoreIn TownCMS v5, we have improved how the Calendar of Events works by adding new functionality. This “HOW TO” was put together to help current municipal customers of ours see how it would work when upgrading to v5, and especially for any other town who is thinking of switching to Town Web Design.
Read MoreHow many times have you sat on hold while a technician on the other end of the phone tried to walk you through a troubleshooting process? The process can be time-consuming and frustrating, not to mention –all too often it’s effective. Since every problem is unique, the troubleshooting process should also be unique.
Read MoreIn Summer 2015, we started launching new sites for our municipal customers that are built on TownCMS v5. This is a big enhancement to a municipal site, which includes page designs that are done in Responsive Web Design (RWD).
Read MoreIn today’s world, many people prefer to communicate with organizations via email. Due to the prevalence of email-based communication, it’s becoming increasingly important for municipalities to have their own email archiving systems, usually based on the state’s requirements. Email archiving is essentially a vault that can store emails.
Read MoreWhen it comes to setting up emails for your municipality, it’s worth exploring the different available options.
Read MoreMore and more companies are recognizing the importance of having a website that not only works on desktop computers, but one that loads properly on mobile devices as well. Eighty percent of internet users own a smartphone, and more than a billion people access the internet primarily from their mobile devices.
Read MoreSmartphones and tablets continue to “take over the world,” at least when it comes to browsing. While we’ve known for a while that it was just a matter of time until mobile devices would become the go-to method for accessing the internet, most of us were unaware at just how quickly that would happen.
Read MoreIf there’s anything that all community website managers can tell you about operating a communal site for a large group of people, it’s this: The virtual suggestion box will always be full.
Read MoreOne of the most important aspects of a professionally-designed website is the service center – virtual, physical, or both. The reason for this is simple: if you didn’t have the time or the knowledge to design the website on your own, then you don’t have the time and knowledge for extensive troubleshooting!
Read MoreGoogle is an almost ubiquitous technological platform these days, with its virtual hand in everything from online searches to ad revenues to language translation. Google Analytics is one of the many Google-based applications that can be used by website owners and developers for free.
Read MoreThe great thing about developing a municipal or town website is the fact that it isn’t just a one-time stop for browsers. Vibrant, relevant websites have the ability to always pull their readers back for another look, another update.
Read MoreThe first step to creating your municipal website is as simple as making the decision to do so. Next comes the online research and asking colleagues and peers for recommendations – in a way the most important part of the entire town web design process!
Read MoreYou may find that when you begin your search for a town website domain, the one that makes the most sense has already been taken. In choosing a slightly different domain, some towns have opted to use complicated addresses in lieu of the ubiquitous “.com,” however these can be difficult for users to remember.
Read MoreCreating a town website is an essential part of reaching out to the community. Your goal should be to create a one-stop directory of relevant local information so that citizens won’t need to call the office every time they have a basic question about local ordinances or garbage pickup.
Read MoreMunicipalities can benefit a great deal from having their own local websites built. Not only does a website allow residents to log on and find information about anything from the town history to how to pay a water bill, but it gives municipal administrators a central place to share news.
Read MoreMunicipal clerks usually know how important a website is for their Town, but they are reluctant to start the website design process. If only they knew how much time they could save by putting all their municipality’s information in one easily accessible place.
Read MoreTownWeb has recently changed its branding to better communicate a more relevant brand promise. We still offer the same high-quality web design services to towns and municipalities across the United States.
Read MoreTownWeb recently launched our new and improved client Dashboard as a direct response to your feedback. Our clients’ responses in our survey during the summer were essential in helping us design the newest version of the WordPress Dashboard, tailored to the customers needs.
Read MoreThe decision on which web-design company should create the municipality website can either make your life as a clerk much easier for years to come or it can bring a lot of frustration with technical issues, malicious hacks, hidden costs and calls with complaints from angry residents.
Read MoreAt TownWeb, we constantly strive to improve our municipal web design package and customer support. Our current clients may remember that in August we conducted a survey to see how you felt about TownCMS v5 software and its ease of use.
Read MoreThe thing is – when it comes to computers, safety is not given, but earned. All it takes is one, simple error to let someone “through”, steal data or unleash chaos on your website.
Read MoreRemember, it’s important to choose a web designer or a web design company based on who you would like to form a lasting business relationship with.
Read MoreThe .gov domain is a prestigious top-level domain restricted to government entities. It comes at a price, and that price is increased from $125/yr to $400/yr on January 1st, 2017.
Read MoreWith PDF manuals, it is our goal to help all municipal clerks confidently and autonomously update their websites for maximum convenience. Many of our customers are already on the latest version of our software (TownCMS). Those that are on v5 have access to all the latest features and additions.
Read MoreHave you ever wondered what to do with all the surplus you accumulate in your municipality? How about that wood chipper you can’t seem to budge? There may be times when you glance in despair at that ancient printer in the corner of the office or the filing cabinet in storage that hasn’t been used since Jimmy Carter was President.
Read MoreWebsites are essential for town municipalities these days. At a time when people are increasingly taking to the internet to find quick answers to their questions, a visually appealing website can be a powerful tool in communicating with your residents and visitors.
Read MoreIf you’re wondering how to engage more with your online visitors, Google Analytics could hold the key. This type of analysis will help you understand your community and what they need from your website. Not only does Town Web Design provide clients with a fresh, professional and easy-to-maintain website, but we also give them an Analytics account.
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