In the last several weeks we have had many people call up or send in support requests saying they were locked out of their website. I wanted to address this issue and give you ways in which we’ve improved it. We want to make it a easy for you to login while still preventing hackers… Read More
Are you on the latest version of TownCMS v5? If so, are you using the new Dashboard at http://dashboard.townweb.com If not, I really suggest checking out the new Dashboard because it was built to “Make the Clerk’s Life Easier”, which is our motto. We custom built the it to make it super duper simple when you… Read More
Last week I asked our Municipal Customers to give us a rating on how we were doing. The results were quite interesting and I am glad that we had several dozen people giving us great and constructive feedback. Overall, the survey results showed that there are several areas to improve in order to have a higher… Read More
Update (November 1, 2017): The survey results are now made available on this blog post here. Check out the feedback we received! https://townweb.com/2017/11/01/survey-results/ I’m getting ready to plan out new big things to develop for our Municipal Web Customers for 2018 but wanted to get a measure for what our customers like or don’t like about… Read More
Our all new dashboard is a major improvement over the original, and municipal web administrators in hundreds of municipalities across the country are enjoying how it has simplified the job of maintaining their municipal government websites. We introduced the new dashboard back last year just after Thanksgiving, in an article that shared the backstory of… Read More
Having worked with over 400 municipalities, we have noticed that more often than not, clerks did not see the need to change their local government website design, even if it was severely outdated. They simply got used to it and were anxious about potential change. However, if your local government website is 5-10 years old,… Read More
TownWeb has introduced a new Facebook Integration functionality. Every update published on municipality’s website can automatically be posted on Facebook as well. Our client, Village of Reedsville has seen a 1000% increase in their website visits since they started using this option. In order to start posting on Facebook yourself, click here to request a… Read More
You are probably aware of the importance of having a website for your municipality. Sure, that is a great start. But it is only a start. There is a lot of work that goes into the RFP creation process and defining the focus can prove to be difficult. Perhaps it has even crossed your mind… Read More
In representing your municipality online, every detail counts and each choice affects how people will perceive it. Having a branded email address is a choice that should go without saying if you want your organization to look professional. If you are still using generic email addresses with free email providers, think about the fact that,… Read More
Local government works at its best when residents are well-informed and actively engaged with municipalities. Social media is helping transform the relationship between government entities and citizens by making processes more transparent and accessible. Facebook recently added a new app that has the potential to further improve municipality communications on a local and national level…. Read More