Smart Alternative
At Town Web, we specialize exclusively in municipal website design for cities, towns, and villages. This dedicated Colorado web design focus enables us to provide updated technology that makes Clerk-work easier, fixed-price services to municipalities and ensures we can launch your website in just a few weeks.
With over 800 municipal clients in 42 states across the US, nearly 400 of whom have been with us for more than a decade, our experience and commitment are clear.
Communication Platform
Our Communication Platform is a standout feature that simplifies keeping residents informed.
Here’s how it works: You post meeting agendas, minutes, or notices on your website, and your residents automatically receive an email or text message. Residents subscribe to topics of interest by filling out a simple form with their name, email address, and phone number. This platform also includes emergency notifications to residents in the event it’s needed.
This system ensures they receive instant notifications whenever there are updates on the categories they’ve subscribed to—no extra effort on your part!
Clerk Tested: Board Approved
"Our town worked with Town Web on developing our new site. They were willing to go the extra mile and work in collaboration with our town team. Their attention to detail and quick responses to any issues that arose were exceptional. Our town residents are very happy with the new site and its ease of use."
- Deb Amery, Supervisor at Town of Spider Lake
Websites built by Town Web represent a sound investment in quality, performance, and dependability. When entering into a partnership with Town Web you are entering into a long term partner to help you manage Clerk-work. We are your low-risk, highly experienced municipal web technology partner to take you into the future.
Digital Tools
Citizens Payment Portal + Credit card payments
Town Web’s Colorado web design also includes the digital transformation team that offers tools to automate Clerk-work, using technology. A payment portal specifically designed for municipalities. This portal allows residents to easily pay bills, taxes, citations, and more using their credit card. You can trust that all transactions are secure and PCI compliant, reducing the risk of fraud and chargebacks.
The setup process is straightforward, with comprehensive support to ensure a smooth implementation.Using a specialized service like the Citizens Payment Portal not only saves you from the complexities of managing payments and reconciliations but also provides a seamless experience for your residents.
This all-in-one solution ensures secure processing of payment information, giving you and your residents peace of mind.
Digital Licenses and Permits
Streamline the application, approval, and renewal processes for licenses and permits with our digital solution. Residents can complete forms, sign and make payments online using a credit card, while you manage everything from a centralized dashboard.
Meeting Minutes
Do your municipal meeting minutes, in minutes! Instead of the very tedious alternative… By using the PDF Agenda and recording of the meeting, ClerkMinutes can provide you with a full draft transcription. Clerks and Recorders still have full control to edit, assign speakers and lengthen or shorten sections of the minutes before exporting it.
Facility rentals
Best friends with your binder? Facility rentals can be viewed, booked and paid for online using a credit card - cutting out all the phone calls, the pencil bookings and administration that comes with the binder.
Support the Way You Like!
Municipal clerks and staff love working with Town Web because they can rely on us for anything related to their website. Town Web offers free, inclusive technical support 24/7. Should you require help to keep your municipal website updated, you can choose your support the way it makes sense to you: phone or email, or white-glove service which means you get a website butler to take care of updates for you.
What Our Customers Say About Our Support Team:
“Everyone at Town Web has been fantastic to work with. I could not have asked for a better experience or new website. Thank you to the entire Town Web team!”
- Laurie W. Kile: Administrator, Ross Township, OH
“I wanted to take a moment to express my appreciation on how easy you’ve been to work with. Its been an interesting journey to reach this point, and you have made it a joy. Thank you!”
- Nan Ladehoff, Ponto Lake Township, MN
“The team is always helpful and answers me in a timely fashion. I met a couple ladies at the WTA convention, finally, this year. It was a pleasure to talk to them.”
- Kay Murre, Treasurer: Town of Byron, WI
24/7 Security
We protect your municipal site against accidental or malicious data loss. Security threats and hacking attempts happen all the time, but we have you protected! We provide 24/7 monitoring of your site and have systems in place to keep the bad guys out.
All municipalities get a Secure Socket Layer (SSL), so your website runs securely on HTTPS. Your website visitors will recognize that your site is secure.
We also offer additional services to help you be secure on all fronts: Town Web helps to migrate you to a dot gov domain and email, if you choose to use it. Dot Gov is a free offering from the federal government and helps secure local municipal websites. It also offers the added benefit that it shows visitors and residents instantly that the municipal website is the official website of the local government.
