EASY FOR YOUR RESIDENTS
Your residents can find important postings of Agenda and Minutes in just one or two clicks! Watch the video to see how somebody can view the PDF in a very short time.
Our pricing is based on population size. Generally speaking, a larger town has more departments pages, more content to add, and more people to support than smaller towns.
We offer fixed-price web design. You do not need to worry about overages or hidden prices. For towns who wish to sign a 3-year hosting agreement, we will discount your set-up fee!
We can launch your new site in two weeks!
When a town signs up with us for a three-year hosting commitment, we will waive the Set-Up Fee. Our commitment is to keep your annual web hosting fee locked-in during that three year period.
While we do not anticipate in raising the hosting fee after three years, the cost could go up slightly based on inflation over the three year period. But it would be very minimal.
Not at all! If you wish to do a three year hosting commitment, we will bill you the same amount for each of the three years.
Note that your second year's hosting is due 12 months from the date in which your new site goes live. This means that you do not pay for any hosting while your site is under development. We try to be nice an easy to work with!
Yes, you can absolutely keep your domain name. We will help you transfer it from the old web hosting provider and make the technical Name Server and/or A Name Record edits so that your existing domain name can be used on your new website.
Nope! You will not need to do any content migration on your end. We do it all for you!
If your old site has very old and outdated information that you do not want moved over to the new site, you just let us know.
Additionally, if your old site does not have some information that you would like your new site to have, you just send it to us. We will create new pages on the new site for any additional information that you would like to include.
I'm so glad you asked, because very few web design companies offer 24/7 support like we do, and that's what really makes us shine.
What we do for you is provide you with Tier 1 support that answers support tickets around the clock. Since we specialize in municipal web design for small towns, and we handle support for over 450 other municipalities, our tech support staff really knows what they're doing.
If you call us during normal business hours 7am - 4pm Central Time, we have a receptionist service that takes phone calls and relays support requests to our team.
Additionally we also offer online chatting to customer when they are logged into their website's Admin section. This gives us an efficient way to communicate with each client. Since you're logged into your website we will already know who you are, your title and what town site you have got questions about.
And also, we have a growing library of How To files and videos at our knowledge base at http://help.townweb.com
You will save time and money when you sign up with Town Web!