Many citizens use the local authority’s website as their first port of call when it comes to accessing services. This means that all local bodies must have an easy-to-use web offering if residents are going to make the most of their local service provision.
Many citizens use the local authority’s website as their first port of call when it comes to accessing services.
This means that all local bodies must have an easy-to-use web offering if residents are going to make the most of their local service provision.
Town Web is an all-purpose solution for local governments, creating municipal websites for online payments, event listings, and other public-facing tasks.
Let’s take a look at the importance, benefits, and use of local government IT.
A local government is a public body that provides services within a certain geographic area. These include general services for its citizens, managing land use, collecting taxes and enforcing regulations.
These services also vary greatly, depending on the size and location of the municipality. In larger cities, a local government may take care of public transportation, police and fire protection, garbage collection and disposal, water and sewer services, and parks and recreation. In smaller towns and rural areas, this may be maintaining roads, enforcing zoning regulations, and providing other essential services.
Local governments are usually created by state or provincial legislation. A charter outlines a local body’s powers and responsibilities.
The local government has a wide range of functions. These include:
A local government IT solution is a software application or system designed to help a local government manage its operations more effectively. Examples of such solutions include applications for managing land records, building permits, and election results.
Local government IT solutions often include features specifically tailored to the needs of local government officials, such as support for multiple languages and the ability to interface with other government agencies.
Government software has many benefits to both citizens and government employees. The right software can help save taxpayers money by making government operations more streamlined and can improve government transparency and accountability.
The capabilities of digital local government solutions depend on the type of software being used. Some solutions focus on a specific task, while others provide a more comprehensive suite of management tools.
Two common types of local government software are:
Popular local government software solutions include:
Most government software is cloud-based, which can be accessed from any internet-connected device. This makes it easy for government employees to use the solutions they need, whether in the office or the field.
In many cases, government software solutions are designed to interface with other systems, such as those used by state and federal agencies. This helps facilitate the smooth flow of data across different levels of government.
Local governments also use software solutions to keep their citizenry up-to-date. Town Web’s easy-to-use notifications platform provides a quick-and-easy way to keep locals informed via text message or email.
Town Web recently helped the town of Vernon create a website that allows it to update its citizens about all local happenings using an instant feed.
Similarly, they provided Glen Cove city with an updated version of its website, making it much more user-friendly and intuitive for its local citizens.
Local governments often use IT solutions to automate menial and repetitive tasks. A good example is data entry, which can be time-consuming and prone to errors when carried out by a human being. This task can be easily automated with the right software solution.
By automating a task with an IT solution, the local body frees government officials up so that they can focus on more essential tasks, such as ones that require human interaction and critical thinking.
IT solutions also help improve communication and collaboration between different government employees and teams. An important tool in this regard is project management software, which helps government employees keep track of deadlines, assign tasks, and maintain progress reports.
Project management software is beneficial for government employees because it allows groups and team members who work across different departments to coordinate closely with each other.
When searching for local government solutions, it's important to do the following:
Information technology has taken over the world, with almost all businesses and organizations using some form of IT solution. The government is no different, as IT solutions offer a number of benefits for local government bodies.
Here are some of the main benefits that government IT solutions can provide:
Besides full-blown software solutions, local governments can also use apps and websites to increase transparency and openness. Doing so can provide citizens with quick and easy access to government information and services without downloading or installing any software.
Town Web can help you create a user-friendly website for local governments with a hack-proof design and 24/7 support. You can check out the Town Web product offer here.
Whether you want to create a communication platform or a custom website to take online payments, we have a website solution for you.
The same applies to local government apps. You can create apps for anything from providing emergency services to displaying information about your city's budget. Apps and websites are often less expensive, easier to manage, and more user-friendly than software solutions.
How can you recognize the need for local government apps or other IT solutions?
Here are some signs:
If you need a local government website built from scratch or just want to upgrade or redesign your existing municipal website, Town Web is here to help.
At Town Web, we can provide everything you need for an effective, responsive, and modern local government website.
Our 24/7 white glove support service means that we’re always on hand to answer your questions and our easy-to-use dashboard lets you update your web pages with a few simple clicks.
Request a quote today to learn more about our services.